Description:

Nous recrutons pour le compte de notre client, un(e) responsable ressources humaines. de formation supérieure en ressources humaines, vous justifiez d'une expérience de 4 ans minimum dans la gestion des ressources humaines. vous êtes autonome, force de proposition et vous avez une approche opérationnelle de la fonction rh. un bon niveau d'anglais est exigé. poste basé à casablanca.

HR Manager


Job Responsibilities

• Maintenance of all HR Policies and procedures ensuring alliance to Global policy and localisation of them to comply with local labour law requirements
• Management, Processing and Administration of all employee records and HR templates
• Advise line managers in HR related matters such as leave requests, sick leave, etc.
• Co-ordinate the local recruitment process from obtaining all approvals for new hires and replacements, posting of vacancies and interviewing to the on-boarding of new starters
• Respond to employee queries including handling of grievances
• Manage the dismissal and disciplinary process in a fair, objective, effective and timely manner
• Exit interviews including the execution of all employee exit procedures
• Assisting Managers with policy development and implementation of training and policy
• Carry out on-boarding process and employee inductions
• Accurately update and maintain various spread sheets with regards to employee data and provide regular reports
• Maintain employee records in a confidential manner, create and maintain employee files
• Coordinate the payroll process, add new starters and leavers and apply the company’s attendance policies
• Liaise with various departments in the UK Head Office such as Global HR, Procurement, Global Operations, Finance, Legal, Operations and IT
• Manage Health & Safety for all offices as per local requirements
• Additional duties as assigned

Required Experience

• Bachelor’s degree in Human Resources Management or other equivalent HR qualification
• Minimum 3 years’ experience in Generalist HRM (ideally stand-alone role)
• Excellent working knowledge of current Moroccan Labour Law and the requirements of labour inspector
• Excellent communication and organisational skills In French and English language
• Experience in similar business (fast paced, complex reporting and approval structure) gained within a large contact centre required
• Strong employee relationship skills with experience of building strong trusted effective relationships with Employee and Union representatives